Altusen KN1000 Manuel d'utilisateur

KVM Over the NET™KN1000User Manualwww.aten.com

KN1000 User ManualxJava. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170Sun Systems. . . . . . .

KN1000 User Manual86SearchSearch, at the bottom of the dialog box, lets you filter the list of macros that appear in the large upper panel for you to

5. The WinClient Viewer873. Click Record.The dialog box disappears, and a small panel appears at the top left of the screen:4. Press the keys for the

KN1000 User Manual887. Repeat the procedure for any other macros you wish to create.Once the system macros have been created, you can choose to run an

5. The WinClient Viewer89Video SettingsThe Video Settings dialog box allows you to adjust the placement and picture quality of the remote screen disp

KN1000 User Manual90RGB Drag the slider bars to adjust the RGB (Red, Green, Blue) values. When an RGB value is increased, the RGB component of the ima

5. The WinClient Viewer91Gamma AdjustmentIf it is necessary to correct the gamma level for the remote video display, use the Gamma function of the Vi

KN1000 User Manual92The Message BoardTo alleviate the possibility of access conflicts resulting from multiple user logins, the KN1000 provides a messa

5. The WinClient Viewer93Message Display PanelMessages that users post to the board - as well as system messages - display in this panel. If you disa

KN1000 User Manual94Virtual MediaThe Virtual Media feature allows a drive, folder, image file, or removable disk on a local client computer to appear

5. The WinClient Viewer95Virtual Media RedirectionTo implement the virtual media redirection feature, do the following:1. Click the Virtual Media ico

KN1000 User ManualxiAbout This ManualThis User Manual is provided to help you get the most from your KN1000 system. It covers all aspects of installat

KN1000 User Manual96Note: 1. If a redirected device cannot be written to, or if a user does not have write permissions, it appears in gray and cannot

5. The WinClient Viewer97Files that you save to the redirected media, will actually be saved on your local system. Files that you drag from the redir

KN1000 User Manual98Smart Card ReaderThe smart card reader function allows a reader plugged into a local client computer’s USB port to be redirected,

5. The WinClient Viewer99ZoomThe Zoom icon controls the zoom factor for the remote view window. Settings are as follows:Setting Description100% Sizes

KN1000 User Manual100The On-Screen KeyboardThe KN1000 supports an on-screen keyboard, available in multiple languages, with all the standard keys for

5. The WinClient Viewer101To display/hide the expanded keyboard keys, click the arrow to the right of the language list arrow.

KN1000 User Manual102Mouse Pointer TypeThe KN1000 offers a number of mouse pointer options when working in the remote display. Click this icon to sele

5. The WinClient Viewer103Mac and Linux Considerations For Mac systems, there is a second DynaSync setting to choose from. If the default synchroniz

KN1000 User Manual104Control Panel ConfigurationClicking the Control Panel icon brings up a dialog box that allows you to configure the items that app

5. The WinClient Viewer105Item DescriptionScreen Options If Full Screen Mode is enabled, the remote display fills the entire screen. If Full Screen

KN1000 User ManualxiiConventionsThis manual uses the following conventions:Product InformationFor information about all ALTUSEN products and how they

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107Chapter 6The JavaClient ViewerIntroductionThe JavaClient Viewer makes the KN1000 accessible to all platforms that have the Java Runtime Environment

KN1000 User Manual108A second or two after you click the Open Java Applet (or Open Viewer) link, the remote server’s display appears as a window on yo

6. The JavaClient Viewer109The JavaClient Control PanelThe JavaClient control panel is hidden at the top center of the screen. It becomes visible whe

KN1000 User Manual110

6. The JavaClient Viewer111Control Panel FunctionsThe Control Panel functions are described in the table below:Icon FunctionThis is a toggle. Click t

KN1000 User Manual112Click to select the mouse pointer type.Note: This icon changes depending on which mouse pointer type is selected (see Mouse Point

6. The JavaClient Viewer113MacrosThe Macros icon provides access to three functions found in the Macros dialog box: Hotkeys, User Macros, and System

KN1000 User Manual114User MacrosUser Macros are used to perform specific actions on the remote server. To create the macro, do the following:1. Select

6. The JavaClient Viewer115SearchSearch allows you to find previously created macros and have them listed in the large upper panel for you to play or

KN1000 User ManualxiiiTerminologyThroughout the manual we make reference to the terms Local and Remote in regard to the operators and equipment deploy

KN1000 User Manual116Message BoardThe KN1000 supports multiple user logins, which can possibly give rise to access conflicts. To alleviate this proble

6. The JavaClient Viewer117 The names of all the logged in users appear in the User List panel. Select the users that you want to post to before se

KN1000 User Manual118Virtual MediaThe Virtual Media feature allows a folder or image file on a local client computer to appear and act as if it were i

6. The JavaClient Viewer119The On-Screen KeyboardThe KN1000 supports an on-screen keyboard, available in multiple languages, with all the standard ke

KN1000 User Manual120Mouse DynaSync ModeClicking this icon selects whether synchronization of the local and remote mouse pointers is accomplished eith

121Chapter 7The Log FileThe Log File ScreenThe KN1000 logs all the events that take place on it. Following a reset, it writes them to a log file, whic

KN1000 User Manual122This Page Intentionally Left Blank

123Chapter 8The Log ServerThe Log Server is a Windows-based administrative utility that records all the events that take place on selected KN1000 unit

KN1000 User Manual124Starting UpTo bring up the Log Server, either double click the program icon, or key in the full path to the program on the comman

8. The Log Server125The Menu BarThe Menu bar consists of four items:  Configure Events Options HelpThese are discussed in the sections that follo

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KN1000 User Manual126A description of the fields is given in the table, below:Fill in or modify the fields, then click OK to finish.EventsThe Events M

8. The Log Server127A description of the items is given in the table below:MaintenanceThis function allows the administrator to perform manual mainte

KN1000 User Manual128OptionsNetwork Retry allows you to set the number of seconds that the Log Server should wait before attempting to connect if the

8. The Log Server129The Log Server Main ScreenOverviewThe Log Server Main Screen is divided into two main panels. The upper (List) panel lists the K

KN1000 User Manual130The List PanelThe List panel contains six fields:The Tick PanelThe lower panel displays tick information for the currently select

131Chapter 9AP OperationIntroductionIn addition to the browser based client viewers, the KN1000 also provides stand-alone Windows and Java application

KN1000 User Manual132(Continued from previous page.)Starting UpTo connect to the KN1000, either click its icon on the desktop or click its entry on th

9. AP Operation133The Windows Client Connection ScreenA description of the Connection Screen is given in the following table:Item DescriptionServer L

KN1000 User Manual134Logging InOnce the KN1000 connects to the unit you specified, a login window appears:Provide a valid Username and Password, then

9. AP Operation135(Continued from previous page.)After you have successfully logged in, the Connection screen reappears:At this time there are five a

1Chapter 1IntroductionOverviewThe KN1000 is a control unit that provides remote BIOS-level access to servers or “over-IP” capability to KVM switches t

KN1000 User Manual136The Administrator UtilityThe Administrator Utility appears as a tabbed notebook. Each tab represents a different administrative f

9. AP Operation137NetworkThis page is used to specify the KN1000's network environment.This page is essentially the same as the browser-based ve

KN1000 User Manual138ANMSThe Advanced Network Management Settings dialog box allows you to set up login authorization management from a external sourc

9. AP Operation139SecurityThe Security page is used to control access to the KN1000.The settings on this page are essentially the same as that of the

KN1000 User Manual140User ManagementThis page is used to set up and manage user profiles. It defines the access rights of each user. Up to 64 user pro

9. AP Operation141Console ManagementThis page is used to set up the operating parameters for the KN1000's RS-232 (serial) port.Serial ConsoleThe

KN1000 User Manual142OOBCThe settings on this page are essentially the same as that of the browser-based version. See OOBC, page 62, for details.

9. AP Operation143CustomizationThis page allows the Administrator to upgrade the firmware and to set to set Timeout, Login failure, and Working mode

KN1000 User Manual144Date/TimeThis page sets the KN1000 time parameters:The settings on this page are essentially the same as that of the browser-base

9. AP Operation145MaintenanceThis page allows the Administrator to upgrade the KN1000’s firmware, and to backup and restore the KN1000’s configuratio

KN1000 User Manual2Operators at remote locations connect to the KN1000 via its IP address. Once a connection has been established and authorization gr

KN1000 User Manual146The Java Client APThe Java Client AP is provided to make the KN1000 accessible to all platforms. Systems that have JRE 6 Update 3

9. AP Operation147The Java Client Connection ScreenTo connect to the KN10001. Key in its IP address in the Server field.2. If the port number shown i

KN1000 User Manual148After you have successfully logged in, the Connection screen reappears – this time with 5 active buttons:These function the same

149AppendixSafety InstructionsGeneral Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on

KN1000 User Manual150extension cord ampere rating. Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes.

151Rack Mounting Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight

KN1000 User Manual152Technical SupportInternational For online technical support – including troubleshooting, documentation, and software updates: ht

153IP Address DeterminationIf you are an administrator logging in for the first time, you need to access the KN1000 in order to give it an IP address

KN1000 User Manual1543. Select either Obtain an IP address automatically (DHCP), or Specify an IP address. If you chose the latter, fill the IP Addres

155IPv6At present, the KN1000 supports two IPv6 address protocols: Link Local IPv6 Address, and IPv6 Stateless AutoconfigurationLink Local IPv6 Addres

1. Introduction3Features and BenefitsThe features and benefits provided by a KN1000 deployment are described in the following table:Features Benefits

KN1000 User Manual156IPv6 Stateless AutoconfigurationIf the KN1000’s network environment contains a device (such as a router) that supports the IPv6 S

157Port ForwardingFor devices located behind a router, port forwarding allows the router to pass data coming in over a specific port to a specific dev

KN1000 User Manual158Keyboard EmulationThe PC compatible (101/104 key) keyboard can emulate the functions of the Sun and Mac keyboards. The emulation

159PPP Modem OperationBasic SetupIn addition to the browser and AP methods, the KN1000 can also be accessed through its RS-232 port using a PPP dial-i

KN1000 User Manual160Connection Setup Example (Windows XP)To set up a dial-in connection to the KN1000 under Windows XP, do the following:1. From the

161Trusted CertificatesOverviewWhen you try to log in to the device from your browser, a Security Alert message appears to inform you that the device’

KN1000 User Manual162Installing the CertificateTo install the certificate, do the following:9. In the Security Alert dialog box, click View Certificat

16313. Next, click Finish to complete the installation; then click OK to close the dialog box.Certificate TrustedThe certificate is now trusted:When y

KN1000 User Manual164Mismatch ConsiderationsIf the site name or IP address used for generating the certificate no longer matches the current address o

165Self-Signed Private CertificatesIf you wish to create your own self-signed encryption key and certificate, a free utility – openssl.exe – is availa

KN1000 User Manual4Multi-Platform / Multi-ProtocolSupportWindows and Java client software ensures that the KN1000 and the equipment that connects to i

KN1000 User Manual166TroubleshootingGeneral OperationProblem ResolutionErratic operation The KN1000 needs to be started before the KVM switch1. If the

167WindowsProblem ResolutionWhen I log in, the browser generates a CA Root certificate is not trusted, or a Certificate Error response.1. The certific

KN1000 User Manual168JavaFor mouse synchronization problems, see Macros, page 113, Mouse DynaSync Mode, page 120, and Sun / Linux, page 172. For other

169Sun Systems* These solutions work for most common Sun VGA cards. If using them fails to resolve the problem, consult the Sun VGA card's manual

KN1000 User Manual170Mac SystemsThe Log ServerProblem ResolutionThe local and remote mouse pointers do not sync.There are two USB I/O settings for the

171Additional Mouse Synchronization ProceduresIf the mouse synchronization procedures mentioned in the manual fail to resolve mouse pointer problems f

KN1000 User Manual172b) Click the Pointer Options tabc) Set the mouse speed to the middle position (6 units in from the left)d) Disable Enhance Pointe

173Supported KVM SwitchesThe KVM switches that can be used in a cascaded installation are as follows:Note: 1. Some of the KN1000’s features may not be

KN1000 User Manual174Administrator Login FailureIf you are unable to perform an Administrator login (because the Username and Password information has

175Specifications1Power Over the NETFunction SpecificationConnectors Console 1 x SPHD-18 Male (Yellow)KVM (Computer) 1 x SPHD-18 Female (Yellow)PON11

1. Introduction5Console Management Serial console management – serial terminal access. Access the KN1000 via a built-in serial viewer, or via third

KN1000 User Manual176About SPHD ConnectorsLimited WarrantyALTUSEN warrants this product against defects in material or workmanship for a period of one

177IndexAAccess Ports, 37Account Policy, 51Administration, 35ANMS, 40Customization, 66Firmware upgrading, 70Network, 37Administration PageDate/Time, 6

KN1000 User Manual178HHardwareSetup, 16Hotkeys, 80, 113Windows Client, 80IInstallation, 16Invalid login, 21IPAddress, 38Address determination, 153Inst

179OOnlineRegistration, iiiOn-Screen Keyboard, 100, 119OOBC, 62, 142Overview, 1PPort AccessSessions, 65Port Alert Settings, 61Port Forwarding, 157Por

KN1000 User Manual180User Management, 57, 140User Notice, iiiUser Preferences, 33User Station Filters, 48VVideo SettingsJavaClient Viewer, 115Windows

KN1000 User ManualiiFCC InformationThis is an FCC Class A product. In a domestic environment this product may cause radio interference in which case t

KN1000 User Manual6System RequirementsRemote User ComputersRemote user computers (also referred to as client computers) are the ones the users log int

1. Introduction7Cables Two custom KVM cable sets (1 USB; 1 PS/2) to link the KN1000 to a server or KVM switch are provided with this package. Custo

KN1000 User Manual8VideoOnly the following non-interlaced video signals are supported:Operating Systems Supported operating systems for remote user c

1. Introduction9BrowsersSupported browsers for users that log into the KN1000 include the following:* See Mac Systems, page 170, for further informat

KN1000 User Manual10ComponentsFront ViewNo. Component Description1 LAN Port The Cat 5e cable that connects the KN1000 to the LAN, WAN, or Internet plu

1. Introduction11Rear ViewNo. Component Description1 Circuit Breaker As a safety measure, if there is an overcurrent situation, the circuit breaker

KN1000 User Manual12Custom KVM CablesNote: The advantage of using a USB cable is that it allows automatic locked-in mouse synchronization. See Mouse D

13Chapter 2Hardware SetupMountingRack MountingFor convenience and flexibility, the KN1000 can be mounted on a system rack. To rack mount the unit do t

KN1000 User Manual143. Screw the bracket into any convenient location on the rack.Note: Rack screws are not provided. Use screws that are appropriate

2. Hardware Setup15DIN Rail MountingTo mount the KN1000 on a DIN rail:1. Screw the mounting bracket to the back of the KN1000 as described in steps 1

KN1000 User ManualiiiUser InformationOnline RegistrationBe sure to register your product at our online support center:Telephone SupportFor telephone s

KN1000 User Manual16InstallationTo install the KN1000, refer to the installation diagrams on the following pages (the numbers correspond to the number

2. Hardware Setup1710. Plug the power adapter cable into the KN1000's power jack, then plug the power adapter into an AC power source.This compl

KN1000 User Manual1821

19Chapter 3Browser LoginThe KN1000 can be accessed either from an internet type browser, via Windows and Java application (AP) program, or by PPP mode

KN1000 User Manual20(Continued from previous page.)2. A Security Alert dialog box appears.Accept the certificate – it can be trusted. (See Trusted Cer

3. Browser Login213. Provide a valid Username and Password (set by the KN1000 administrator), then click Login to continue.Note: 1. If you are the ad

KN1000 User Manual22Main Webpage ElementsThe Main page consists of user access icons arranged vertically down the left side; administrative function i

3. Browser Login23Remote Console PreviewThe main portion of the panel shows a snapshot of the server’s display.Clicking Refresh updates the snapshot

KN1000 User Manual24Exit MacroThe Exit Macro panel contains a dropdown list box of user created System macros:You can select a macro from the list tha

3. Browser Login25Managing PowerTo help you manage and control your entire data center environment, a built-in single-port power switch allows remote

KN1000 User ManualivPackage ContentsThe basic KN1000 package consists of: 1 KN1000 2 Custom KVM Cable Sets 1 Custom Console Cable Set 1 USB 2.0 Vi

KN1000 User Manual26Power ManagementThis section lets you set up the power management for the KN1000’s power switch. The meanings of the field heading

3. Browser Login27Shutdown MethodThere are three choices for the Shutdown method. Drop down the list to select a choice. The meaning of each choice i

KN1000 User Manual28ScheduleClicking the Add button in the Schedule section brings up a page that lets you set up a scheduled power On/Off configurati

3. Browser Login29After you have made your schedule settings, click Add. The schedule is summarized in the list at the bottom of the panel. To remove

KN1000 User Manual30Auto PingThe section allows you to use an ICMP ping command to check if the attached device is functioning properly. This function

3. Browser Login31PON Port SettingThis section allows you to configure the KN1000’s PON port for connecting a PN0108 (8-port Power Over the NET™) or

KN1000 User Manual32(Continued from previous page.)If both RS-232 functions are enabled (PON for 2-wire RS-232 and RS-232 for a serial console), when

3. Browser Login33User PreferencesThe User Preferences page allows the user to set three parameters: Viewer, Language, and Password:The page settings

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35Chapter 4AdministrationIntroductionThe administration utilities, represented by the icons located across the top of the KN1000 web page, are used to

KN1000 User ManualvContentsFCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iiSJ/T 11364-2006

KN1000 User Manual36Device InformationThe Device Information page is the first of the Administration pages, and provides information about the KN1000&

4. Administration37NetworkThe Network dialog is used to specify the KN1000's network environment.Service PortsIf a firewall is being used, the A

KN1000 User Manual38(Continued from previous page.)An explanation of the fields is given in the table below:Note: 1. Valid entries for all of the Serv

4. Administration39DNS ServerThe KN1000 can either have its DNS server address assigned automatically, or a fixed address can be specified. For auto

KN1000 User Manual40ANMSThe Advanced Network Management Settings page allows you to set up login authentication and authorization management from exte

4. Administration41SMTP SettingsTo have the KN1000 email reports from the SMTP server to you, do the following:1. Enable the Enable report from the f

KN1000 User Manual42Log ServerImportant transactions that occur on the KN1000, such as logins and internal status messages, are kept in an automatical

4. Administration43Syslog ServerTo record all the events that take place on the KN1000 and write them to a Syslog server, do the following:1. Check E

KN1000 User Manual44Disable Local AuthenticationSelecting this option will disable login authentication locally on the KN1000. The switch can only be

4. Administration456. On the RADIUS server, set the access rights for each user according to the information in the table, below:Note: 1. The charact

KN1000 User ManualviTelnet/SSH Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24Managing Power. . . . . . . . .

KN1000 User Manual46CC Management SettingsTo allow authorization for the KN1000 through a CC (Control Center) server, check Enable and fill in the CC

4. Administration47.Item ActionEnable Put a check in the Enable checkbox to allow LDAP / LDAPS authentication and authorization.LDAP / LDAPS Click a

KN1000 User Manual48SecurityThe Security page controls access to the KN1000.User Station FiltersIf any filters have been configured, they appear in th

4. Administration49Adding FiltersTo add an IP filter, do the following:1. Click Add. A dialog box similar to the one below appears:2. Key the address

KN1000 User Manual50In other word’s, if either filter blocks a computer, then the computer is blocked, no matter what the other filter is set to.Modif

4. Administration51Account PolicyIn the Account Policy section, system administrators can set policies governing usernames and passwords.The meanings

KN1000 User Manual52Login FailuresFor increased security, the Login Failures section allows administrators to set policies governing what happens when

4. Administration53EncryptionThese flexible encryption alternatives for keyboard/mouse, video, and virtual media data let you choose any combination

KN1000 User Manual54Virtual MediaThe KN1000’s Virtual Media feature allows a drive, folder, image file, removable disk, or smart card reader on a user

4. Administration55Private CertificateWhen logging in over a secure (SSL) connection, a signed certificate is used to verify that the user is logging

KN1000 User ManualviiOthers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56User Management. . . .

KN1000 User Manual56Others Browser Service allows the administrator to limit the scope of browser access to the KN1000. Put a check in the checkbox t

4. Administration57User ManagementThe User Management page is used to create and manage user profiles. Up to 64 user profiles can be established. To

KN1000 User Manual58An explanation of the profile items is given in the table below: The Reset button clears all the information shown in the right p

4. Administration59Console ManagementThe Console Management page consists of two sub-pages – Serial Console and OOBC – that are used to set up the op

KN1000 User Manual60To set up the serial communications parameters, put a check in the Enable checkbox, and make your parameter selections according t

4. Administration61Port Alert SettingsThe Port Alert Settings dialog box provides a way for you to be informed about events that occur on the devices

KN1000 User Manual62OOBCIn case the KN1000 cannot be accessed with the usual LAN-based methods, it can be accessed with an external modem via the swit

4. Administration63Enable Dial OutFor the dial out function, you must establish an account with an Internet Service Provider, and then use a modem to

KN1000 User Manual64When you have finished making your settings on this page, click Apply.Emergency Dial OutIf the KN1000 gets disconnected from the n

4. Administration65SessionsThe Session page lets the administrator see at a glance all the users currently logged into the KN1000, and provides infor

KN1000 User ManualviiiChapter 6.The JavaClient ViewerIntroduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

KN1000 User Manual66CustomizationThe Customization page allows the Administrator to set Timeout, Login failure, and Working mode parameters.An explana

4. Administration67USB IO SettingsOS Specifies the operating system that the server on the connected port is using. Choices are Win, Mac, Sun, and Ot

KN1000 User Manual68Date/TimeThe Date/Time dialog page sets the KN1000 time parameters:Set the parameters according to the information below.Time Zone

4. Administration69Date Select the month from the dropdown listbox. Click < or > to move backward or forward by one year increments. In the

KN1000 User Manual70MaintenanceThe Maintenance page allows the Administrator to upgrade the KN1000’s firmware, and to backup and restore the KN1000’s

4. Administration71BackupThe Backup section of the page gives you the ability to back up the KN1000’s configuration and user profile information.To p

KN1000 User Manual72RestoreBacked up User Account and Configuration information can be restored with the Restore section of the page. Information curr

73Chapter 5The WinClient ViewerStarting UpThe WinClient Viewer is only available when you log in using the Microsoft Internet Explorer (IE) browser. A

KN1000 User Manual74A second or two after you click the Open Windows Client link, the remote server’s display appears as a window on your desktop:Navi

5. The WinClient Viewer75The WinClient Control PanelThe WinClient control panel is hidden at the upper or lower center of the screen (the default is

KN1000 User ManualixLogging In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136The Administrator Utility

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5. The WinClient Viewer77Control Panel FunctionsThe Control Panel functions are described in the table below.Note: Clicking the T button at the top r

KN1000 User Manual78Click to bring up the Virtual Media dialog box. The icon changes when a virtual media device is started on the port. See Virtual M

5. The WinClient Viewer79These icons show the Num Lock, Caps Lock, and Scroll Lock status of the remote computer. When the lock state is On, the LED

KN1000 User Manual80MacrosThe Macros icon provides access to three functions found in the Macros dialog box: Hotkeys, User Macros, and System Macros.

5. The WinClient Viewer81An explanation of the Hotkey actions is given in the table below:Action ExplanationExit remote location Exits the remote vie

KN1000 User Manual82User MacrosUser Macros are used to perform specific actions on the remote server. To create the macro, do the following:1. Select

5. The WinClient Viewer833. Click Record.The dialog box disappears, and a small panel appears at the top left of the screen:4. Press the keys for the

KN1000 User Manual845. If you haven’t brought up the Show dialog, click Done when you have finished recording your macro. You return to the Macros dia

5. The WinClient Viewer85After creating your macros, you can run them in any of three ways:1. By using the hotkey (if one was assigned).2. By opening